1. For the E-Commerce platform, please apply for a return and refund from your purchase platform and may vary on different platforms, countries, and areas. Please contact your seller for more details.
2. For local distributors, please priorly contact our local seller for any return and refund and may vary in different countries and areas.
3. For any return, the product shall be carefully wrapped with no damage, All the items in the return package as a machine, accessory, tools shall be completely included. The cost shall be bear by the client for any missing parts in the return package.
4. Any refund or return shipping cost incurred by the wrong purchase or dissatisfaction shall be bear by the client.
5. JIAHE requires the return of any defect units before replacement. After receiving the returned unit, the new will be arranged.
Order processing time: within 24 hours
Transportation time: within 15 days